Incidents
Review and manage all support incidents.
| Incident # | Customer | Status | Priority | Team | Assigned To | |||
|---|---|---|---|---|---|---|---|---|
| INC-001 | Cannot access network drive | Alice Johnson | Open | High | 2024-07-20 | Network Team | John Doe | |
| INC-002 | Email client not syncing | Bob Miller | In Progress | Medium | 2024-07-19 | Software Team | Jane Smith | |
| INC-003 | Printer offline in accounting dept | Diana Prince | Resolved | High | 2024-07-18 | Network Team | John Doe | |
| INC-004 | Request for new software installation | Charlie Brown | Closed | Low | 2024-07-17 | System Administrators | Admin | |
| INC-005 | VPN connection issues from home | Alice Johnson | Open | Critical | 2024-07-21 | Software Team | Jane Smith | |
| INC-006 | Website is down | Bob Miller | In Progress | Critical | 2024-07-21 | Network Team | John Doe | |
| INC-007 | Password reset for new employee | N/A | Open | Medium | 2024-07-21 | Unassigned | Unassigned | |
| INC-008 | Laptop battery draining quickly | Diana Prince | Resolved | Low | 2024-07-15 | Software Team | Jane Smith |